The CCNY Libraries offer accommodations to better serve patrons who may have various accessibility challenges. Many of the Library's resources can be accessed remotely from the Databases A-Z. We encourage patrons to contact the AccessAbility Center/ Student Disability Services to register disability for services.
Accessible Library Services
Patrons are welcome to stop by the library reference desk or contact us in advance for special accommodations on library accessibility services.
Reference Librarians may help you find books, navigate databases, and offer guidance on the library's collection and services. The libraries are committed to meet such accessibility requests in a timely manner; response time may vary depending on staff availability.
Services include, but are not limited to:
Research assistance
Help locate and retrieve library material from the shelf
Assistance is via phone, live chat, Text-a-librarian: (646) 350-2717, Ask a Librarian, or email reference@ccny.cuny.edu. To avoid delays in service that occur during peak service periods, or to receive individual assistance with extensive research projects, students with disabilities are encouraged to schedule a research consultation with a reference librarian by completing the Research Consultation Request Form.
Books: For students, faculty, and staff with certified or registered disabilities preventing the operation of photocopiers, library staff can assist with photocopying. To obtain photocopies of books, please be sure to stop by the Cohen Library's Reference Desk. The extent of photocopying must be within copyright guidelines. A letter of qualification from the City City College, Office of Disabilities Services is required for this service.
Journals Articles: You can obtain copies of journal articles by submitting a request in person to the Cohen Library's Reference Desk. Articles will be retrieved and photocopied for you. A letter of qualification from the City City College, Office of Disabilities Services is required for this service.
Alternate Formats
Audio, large-print, or Braille versions of books may be available through the CCNY Libraries' Interlibrary Loan services.
Eligible users should contact the AccessAbility Center (NAC Building, Room 1/218; Phone: 212.650.5913 TTY\TTD: 212.650.6910 Fax: 212.650.5772; E-mail: sds@ccny.cuny.edu) for the password. Please report any problems with the equipment or software to the AccessAbility Center.