Services

CCNY Libraries Coronavirus Response

Service Updates as of April 6, 2020

Library plans and policies may change as new COVID-19 facts and recommendations emerge. We will keep you updated, and do our best to meet your information needs while ensuring safety during this unprecedented crisis.

Library Hours

• AS OF MARCH 19, 2020, ALL CCNY LIBRARIES ARE CLOSED FOR IN-PERSON VISITS.
• Many library services--research help, articles, ebooks, and more--are available online. Get online help with library resources here.
• As of March 23, the Tech Center is also closed. At this time there is no on-campus resource available for computer use or printing.
• If you need a laptop, you can request one via online application, phone, or email
  •  https://portal.ccny.cuny.edu/depts/oit/cuny_loaner/login.php
  • Call 646-558-8656 and wait for voice prompt to end and Input meeting ID 212 650 5480 and press #  to access iMedia Reservation Desk bridge between the hours of 9:00AM and 3:00PM, M-F
  • Email imedia@ccny.cuny.edu with your name and telephone number

Catalog and Database Access

• Logging into your OneSearch/library catalog account requires your library barcode number (from the back of your CCNY ID card).
• For barcode questions or activation, please contact tpickens@ccny.cuny.edu
• Off-campus access to library databases and electronic journals requires your CCNY network credentials (i.e., the same username and password you use for logging in to CCNY computers, printers, etc).
• You can reset your network account password at IT’s self-service password reset site.

Librarian Help

• Cohen library is offering virtual (chat or email) reference. Access chat and Ask A Librarian form submission here.
• Email reference@ccny.cuny.edu, or email your subject librarian directly.
• Architecture students and faculty can contact the Architecture Library here.
• Dominican Studies Institute Library help is available here.
• CWE help is available here.
• You can also request a more extensive consultation, and a librarian will get in touch about scheduling a phone call or video conference.
• Prefer to call? You can call (212) 650-7611 or (212) 650-7612 and leave a voicemail, and one of our librarians will return your call.

Library Information Sessions

• Librarians are prepared to teach previously scheduled Information Literacy sessions remotely via BlackBoard Collaborate, Webex, or Zoom.
• Professors are advised to coordinate preferred platforms with the assigned Library instructor.
• The GC’s Teaching and Learning Center has created a site for instructors called Considerations for Instructional Continuity which is not library-specific but is a helpful tool.

Increased Book Renewals and Overdue Fines are Suspended

• Loans are being automatically renewed for regular loan items.
• Fines are being waived during this crisis.
• If you have other questions, you can reach Circulation at circdesk@ccny.cuny.edu or tpickens@ccny.cuny.edu Alternatively, you can leave a message at (212) 650-7155 and a library staff member will return your call.
• For barcode questions or activation, please contact tpickens@ccny.cuny.edu

Reserves

• We encourage faculty to consider uploading course reserves and assigned readings on Blackboard as part of the college's transition to online distance learning during the next few days. 
• We recommend that if you're scanning material, you consider using a scanning app. Among the many apps available, the library recommends is CamScanner.
• See this Public Statement of Library Copyright Specialists: Fair Use & Emergency Remote Teaching & Research for further guidance.

Interlibrary Loan

• We are currently not offering ILL service.
• For other questions, you can reach the ILL Office at ill@ccny.cuny.edu or (212) 650-7616.